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Order handover

Orders is an optional module. A company administrator defines and publishes the available handover checklists before enabling it.

Search the issued quotations by QC number, configured external reference, site or customer. The newest QC numbers appear first. Choose the quotation, enter the customer PO and order-received date, choose the applicable handover checklist, then start the handover. The handover keeps the exact issued revision, even if the quotation later receives a new revision.

Use Existing external quote for work raised before the company used Quote Control. Record the external quotation number, ex-VAT value, customer, site, PO and received date. This produces a standalone controlled handover without inventing a QC quotation history.

The order pins the exact published checklist version selected at creation. Depending on the company’s configuration, it can contain confirmations, Yes/No decisions, short references and role-controlled or externally recorded sign-offs. Only active required controls block completion; optional controls can remain blank.

Yes/No decisions reveal follow-up controls only when they apply. Changing a controlling answer clears responses that become hidden and invalidates dependent sign-offs. A sign-off attests the recorded prerequisite answers. Changing a prerequisite reference or answer requires dependent sign-offs again, even when the field remains complete. Unchanged answers retain their sign-offs. Review the active checklist again after changing an earlier answer.

An administrator or the estimator who owns the handover can update controls and record a named external sign-off. A signed-in sign-off follows the roles selected in the published checklist. An estimator can sign only their own handover, while a checker can provide an allowed independent sign-off without editing the other controls. When the checklist requires independence, the same signed-in user cannot record both approvals.

These handover permissions are separate from quotation approval. See the role and visibility matrix for what each role can read and manage outside the selected checklist.

Later Administration changes do not rewrite an active or completed handover. The checklist name and version appear on the order and its downloadable PDF.

A QC handover includes a read-only Purchasing summary before the purchasing checks. It groups the exact issued revision’s part lines by supplier and shows quantity, unit cost and internal total. Copy the summary or download its CSV to help raise supplier orders. It does not create, send or tick a purchase order. Inactive, missing and unassigned suppliers appear together as unavailable so they cannot be mistaken for a current purchasing destination.

An external retrospective handover has no controlled quotation-pricing snapshot, so the summary is unavailable and the checklist continues unchanged.

Waiting preserves the checklist while a confirmation is outstanding. Resume the handover before changing its controls or completing it.

Set an unfinished handover to Waiting and add an optional reason when information is outstanding. Its checklist stays saved and other handovers can continue. Resume it before editing controls or recording completion.

Once complete, the handover becomes read-only. Download the controlled checklist PDF when you need a portable record of the steps and sign-offs.

Administrators can read Handover checklists to publish a new version or change the company default.

Search the handover list by quotation reference, customer PO, job number, customer or site. Combine search with All, In progress, Waiting or Completed. Counts reflect the search across each status. Clear filters shows the full authorised list again.

Your handover search and status selection remain when you leave Orders and return during the signed-in session. Reloading or signing out clears them.

Turn on Show incomplete required controls to focus on required controls that still need work. The count excludes optional, inactive and completed controls. A Yes or No decision is complete once answered. Turn the switch off to see the full checklist again. Switching views keeps text you have entered; existing save and sign-off requirements still apply.

For orders created from a QC quotation, select the quotation number on an active, waiting or completed handover to open its current quotation. Use browser Back to return to Orders, or open the link in a new tab. Earlier external quotations have no QC source link. Quotation access still depends on your permissions.

When opening a source quotation from any handover card, wait for response changes across the order list to finish saving. If a change failed, you can stay and retry it or confirm that you want to discard it before leaving.